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Welcome to BAM Travel Trips Frequently Asked Questions
BAM’s #1 priority is keeping our travelers safe, comfortable, and stress-free!
Here you’ll find answers to the most common questions about booking, payments, trip details, packing, and more. For complete policies, always refer to our official Terms & Conditions
Frequently Asked Questions | BAM Travel Tours
Top Questions
Booking is quick and easy:
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Visit BAMTrips.com.
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From the top menu, select Explore Trips, then choose the trip you’d like to book.
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Click View Trip Details to open the full trip page.
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For payment, choose Full Payment or Deposit.
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Use the Quantity box to enter the total number of travelers you’re booking.
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Select your date, boarding location, and boarding time. Enter each traveler’s name, then click Book Now.
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Review the traveler summary screen. From here you can:
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Continue shopping, or
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Scroll down and check the boxes to confirm “I agree to your Terms and Conditions” and “I consent to receive SMS Notifications, Alerts & Occasional Marketing Communication from company.” (Message frequency varies. Message & data rates may apply.)
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Before checking out, don’t forget to:
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Enter a discount code if you have one, or
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Check the box to apply store credit, if available.or
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Click Checkout to complete your booking securely.
You’ll then receive a confirmation email within 24 hours with your invoice and a link to your Traveler Portal, where you can view trip details and make full payment. For setting up a flexible payment plan, see Payment Information.
Booking & Payments
Booking is quick and easy:
-
Visit BAMTrips.com.
-
From the top menu, select Explore Trips, then choose the trip you’d like to book.
-
Click View Trip Details to open the full trip page.
-
For payment, choose Full Payment or Deposit.
-
Use the Quantity box to enter the total number of travelers you’re booking.
-
Select your date, boarding location, and boarding time. Enter each traveler’s name, then click Book Now.
-
Review the traveler summary screen. From here you can:
-
Continue shopping, or
-
Scroll down and check the boxes to confirm “I agree to your Terms and Conditions” and “I consent to receive SMS Notifications, Alerts & Occasional Marketing Communication from company.” (Message frequency varies. Message & data rates may apply.)
-
-
Before checking out, don’t forget to:
-
Enter a discount code if you have one, or
-
Check the box to apply store credit, if available.or
-
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Click Checkout to complete your booking securely.
You’ll then receive a confirmation email within 24 hours with your invoice and a link to your Traveler Portal, where you can view trip details and make full payment. For setting up a flexible payment plan, see Payment Information.
We’re happy to offer an easy, flexible way to pay for your trip!
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Email contact@bamtrips.com with:
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Name used at booking (and the email tied to your reservation)
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Trip name & date
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Amount you’d like to pay now
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We’ll email you an invoice for that amount.
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You can make additional payments at your own pace by emailing us each time you’re ready.
Please note:
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The Traveler Portal processes full balance payments only.
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Partial payments must be requested by email.
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Your balance must be paid in full by the posted deadline.
Accepted Payment Methods:
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Major debit & credit cards (Visa, Mastercard, American Express, Discover)
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Shop Pay, PayPal, MetaPay, G Pay, Venmo
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Checks (please contact us before mailing a check)
Please note:
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Credit card payments include standard processing & handling fees.
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Check payments do not include these fees, so your final balance may be slightly different depending on which method you choose.
Yes! If eligible, Shop Pay allows you to split your balance into 4 interest-free installments at checkout. Availability depends on Shop Pay’s approval process at the time of booking.
For your security, BAM does not store your payment information. Each time you make a payment, you’ll need to provide your preferred method at checkout or request a new invoice via email contact@bamtrips.com.
Deposits are non-refundable and non-transferable. For more details, see our Cancellations & Terms section.
Store credit is now available to make booking with BAM even easier!
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If you receive credit (for a rescheduled trip, adjustment, or promotion), it will be added directly to your Traveler Portal account.
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At checkout, you’ll see the option to apply your store credit toward your balance.
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Any remaining balance after credit is applied can be paid with your chosen payment method.
Please note:
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Store credit is linked to the email address you used when booking. Be sure to log in with the same email to access it.
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Store credit must be used before the expiration date listed in your account.
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Credit cannot be transferred to another traveler or redeemed for cash.
Trip Information & Policies
Yes! Travelers of all ages are welcome on BAM Travel Trips. Families, friends, and groups of every generation join our trips.
Children must always be supervised by a parent or guardian, who is responsible for ensuring they follow bus rules and group expectations for safety and comfort.
If a trip has an age restriction, it will be clearly listed on the trip description when booking.
Every trip has a BAM Host onboard to make sure things run smoothly.
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Your host will share updates, schedules, and reminders during the trip.
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Their contact info is shared with your group contact before departure.
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If something comes up during your journey, please speak directly with your host—they’re there to help!
Please keep in mind: Hosts may not be able to answer calls or messages right away while managing the group. Patience and kindness go a long way—staying calm helps keep the trip stress-free and enjoyable for everyone.
Yes! Unless otherwise noted, BAM trips are designed for independent exploring.
You’ll receive tips, maps, and suggestions—but how you spend your time is completely up to you.
Sightseeing, shopping, dining, or simply relaxing—it’s your trip, your pace.
Pickup spots vary by trip and are listed on each trip page at bamtrips.com. Common locations include:
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Kentucky: Louisa, Pikeville, Catlettsburg, Ashland, Morehead, Lexington, Maysville
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Ohio: Circleville
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West Virginia: Barboursville, Sutton
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Tennessee: Kingsport, Knoxville
Parking: Travelers may park at our designated pickup locations for the duration of the trip. BAM Travel Trips and our pickup partners are not responsible for vehicles or belongings left behind. Please park only in approved areas to avoid towing or fines.
We’re all about good vibes, kindness, and respect. To keep trips enjoyable for everyone:
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No smoking or vaping on the motorcoach.
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No alcohol or illegal drug use.
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Use kind and respectful language.
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Keep the bus clean—trash bags will be available at each stop.
Photo Policy:
We love capturing fun memories on trips! Photos may be used in BAM’s social media or promotional materials.
If you prefer not to be photographed, please email contact@bamtrips.com before your trip.
Yes! We recommend a few simple steps to keep your trip smooth and stress-free:
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Pin your pick-up and drop-off location on your phone.
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Stay with your group whenever possible.
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Share your location with your BAM Host or group leader.
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Stay hydrated and bring a refillable water bottle.
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Keep valuables in a secure bag.
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Bring a portable charger to keep devices powered. Always be aware of your surroundings.
Travel sometimes comes with surprises—like traffic, weather, or other unforeseen delays.
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If a delay happens, we’ll keep you updated and adjust as smoothly as possible.
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Please note: BAM Travel Trips is not responsible for extra costs that may arise due to delays (such as meals, hotel stays, or missed activities).
We always recommend packing patience, flexibility, and a positive attitude—it truly goes a long way in keeping the trip fun for everyone!
For full details on delays, disruptions, and traveler responsibilities, please see our official Terms & Conditions
BAM Recommended Packing List
Each traveler may bring:
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One medium-sized suitcase (stored under the bus)
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One personal tote or small backpack (stored in overhead space)
Please keep luggage to a reasonable size for comfort and storage. Oversized or extra bags may not be permitted.
Yes, luggage tags are required for all bags. Each tag should include:
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First & last name
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Boarding location
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Group number (provided before your trip)
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Mobile number
This helps keep belongings organized and easy to identify during loading and unloading.
To stay comfortable and prepared, we recommend:
Overhead Bag (within reach):
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Medications (plus one extra day’s worth)
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Toothbrush, toothpaste, deodorant
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Phone charger & portable battery
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Blanket, travel pillow, sleep mask, earplugs
Suitcase/Overnight Bag (stored under the bus):
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Comfortable clothes & shoes
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Dry shampoo, baby wipes, lip balm
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Light jacket, rain gear, sunscreen
Travelers may leave items (pillows, blankets, totes, chargers) on the motorcoach during sightseeing stops. The bus is locked when the driver is away, but BAM Travel Trips is not responsible for lost, damaged, or stolen belongings. Keep valuables with you for peace of mind.
Some motorcoaches have power outlets or USB ports, but they aren’t guaranteed to be available or working.
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Bring a portable charger/power bank.
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Download music, podcasts, or shows ahead of time since Wi-Fi may be spotty.
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Headphones are recommended for personal entertainment.
Many travelers like to bring:
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A neck pillow, travel pillow, or small back pillow.
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A seat cushion for added comfort.
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Earplugs and a sleep mask if you’re sensitive to light or noise.
Yes, you’re welcome to bring small snacks and drinks.
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BAM provides bottled water and light snacks, stored in the underneath motorcoach compartment and made available at rest stops.
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Small coolers that fit at your feet are allowed but may reduce leg space. Coolers must be 100% leak-proof.
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Drinks must have twist-off tops.
Please help keep the motorcoach clean by using trash bags at each stop.
Seating & Travel Essentials
Yes! Families, friends, and groups are always seated together—even if you booked separately.
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Before each trip, Brenda will send out a message asking travelers to confirm who they are traveling with.
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This helps us create a seating chart so everyone enjoys the ride together.
Our motorcoaches are designed with your comfort in mind! Amenities may include:
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Reclining seats - We just ask that you be courteous and check with the passenger behind you before reclining fully.
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Climate control set at 68°F (20°C) to reduce motion sickness and ensure comfort—bring a blanket or sweater if you tend to get cold.
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Onboard restroom (best reserved for emergencies, though we encourage using rest stops for comfort).
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Power outlets & USB ports – Some coaches include 110v outlets or USB ports, but they aren’t guaranteed to be available or working. We recommend bringing a portable charger.
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Wi-Fi – Available on most coaches, though signal strength and reliability may vary.
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TVs or entertainment systems (availability varies by coach).
We make regular stops every few hours so travelers can stretch, use restrooms, and grab snacks.
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Before we arrive at the destination, we’ll also make a freshen-up stop so you can change clothes or get ready for the day ahead.
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Early Morning Stop (Overnight/Whirlwind Weekend Trips): This extended break (approx. 1.5 hours) may include access to facilities with restrooms, sinks, and showers so you can freshen up and enjoy breakfast before exploring.
Shower availability depends on the stop location and may require a small fee ($13–$18). You can even share a shower with a friend to save both time and cost. Shower availability will always be listed in your trip itinerary, so you’ll know in advance.
Once we arrive at the destination, the driver rests at the hotel, and the bus will be locked during the day. Be sure to take with you anything you’ll need while exploring.
BAM is committed to making travel enjoyable for all guests.
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If you or someone in your group has mobility needs, dietary restrictions, or severe allergies, please let us know at least 30 days before your trip.
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Advance notice helps us make arrangements, such as notifying other travelers or adjusting seating when possible.
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Last-minute requests made during the trip may not be possible to accommodate.
Example: If you have a severe food or scent allergy, we need notice 30 days in advance so we can properly notify other travelers.
Weather can be unpredictable and varies by season and destination. We recommend:
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Dressing in layers so you can adjust to changes in temperature.
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Bringing a light rain jacket, umbrella, and comfy walking shoes.
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Packing small extras like sunscreen, sunglasses, or gloves depending on the season.
A little preparation goes a long way in making sure you stay comfortable and enjoy the trip, no matter what the forecast brings!
Cancellations & Policies
Please see our official Terms and Condition Page.
For all policies regarding cancellations, reschedules, deposits, late arrivals or no-shows, conduct, and refunds. CLICK HERE
Types of BAM Trips
At BAM Travel Trips, we offer a variety of trip styles designed to fit every kind of traveler. Whether you’re looking for a relaxing escape, a quick day trip, a lively group getaway, or an extended multi-day adventure — we’ve got something for everyone. With motorcoach travel, cruise options, and international experiences, every trip is built for comfort, connection, and unforgettable memories
Need a quick escape? Our Day Trips are the perfect way to hit the road, have fun, and be home by late night or early the next morning — no hotel stay needed. Whether it’s a lively festival, a charming town, or a seasonal event, you’ll enjoy a full day to explore, shop, dine, and make memories your way.
Ready for an unforgettable quick getaway? Travel overnight by motorcoach and wake up at your destination ready to explore! After a morning freshen-up stop, spend the day sightseeing, enjoying local food, and soaking in the experience. That evening, you’ll board the motorcoach and sleep your way home — no hotel stay needed.
Craving a getaway with the perfect balance of adventure and relaxation? Our Hotel-Included Stay Trips give you two full days to explore, unwind, and make lasting memories with a comfortable hotel stay included. Ride in comfort by motorcoach, settle into a well-located hotel close to the action, and enjoy the freedom to discover the destination your way — whether it’s sightseeing, shopping, dining, or simply soaking it all in. Unless otherwise noted under What’s Included in Your Trip, daily activities and sightseeing are flexible — giving you the freedom to explore independently at your own pace.
For those seeking extended adventures, our Multi-Day Trips offer the perfect way to explore more, stay longer, and experience multiple destinations in one trip. With motorcoach transportation and hotel accommodations included, the essentials are covered — so you can simply enjoy the journey. Unless otherwise noted under What’s Included in Your Trip, activities and sightseeing are up to each traveler, giving you the freedom to explore at your own pace.
Set sail on an unforgettable, all-inclusive cruise adventure to breathtaking destinations. Whether we travel by motorcoach or catch a flight to the port, BAM handles the logistics so you can relax and focus on the journey ahead. Unless otherwise noted under What’s Included in Your Trip, onboard activities and port excursions are independent — giving you the flexibility to choose how you’d like to spend your time.
Dreaming of castles, coastlines, or charming villages abroad? Let BAM take you there with confidence and ease. Our international Trips are fully guided and thoughtfully planned through trusted global partners — giving you a worry-free way to explore the world beyond the U.S. Unless otherwise noted under What’s Included in Your Trip, daily activities and sightseeing are flexible — giving you the freedom to explore independently at your own pace.
No matter which type of adventure you choose, every BAM trip is designed to be fun, smooth, and stress-free — “None of the stress, all of the fun!”
Before You Go Guide
BAM Travel Tours – “None of the Stress, All of the Fun!”
We can’t wait to travel with you! This guide is designed to help you feel prepared, comfortable, and excited for your upcoming adventure. Inside, you’ll find everything you need to know from boarding and luggage tips to comfort suggestions and free-time flexibility so your trip is truly stress-free and full of fun.
- Every trip has a BAM Host onboard to make sure things run smoothly.
- Your host will share updates, schedules, and reminders throughout the trip.
- Their contact info is provided to your Group Contact before departure.
- If something comes up, please speak directly with your host — they’re there to help!
Please note: Hosts may not be able to answer calls or messages immediately while managing the group. Your patience and kindness keep the trip stress-free for everyone.
- Travelers may park at designated pickup locations for the duration of the trip.
- BAM Travel Tours and our pickup partners are not responsible for vehicles or belongings left behind.
- Please park only in approved areas to avoid towing or fines.
- Arrive 15 minutes early to your boarding stop.
- Boarding is done by group number (you’ll receive this from Brenda before the trip).
- Boarding locations & times are listed in your trip itinerary.
- Each travel party has a Group Contact who communicates directly with the Trip Host.
- Groups are assigned a Group Number before the trip.
- At boarding, we load the bus from back to front by group number to keep things organized.
- Group Contacts help ensure everyone in their party is accounted for.
- This system helps us stay on schedule and ensures no traveler is left behind.
- Allowed: 1 medium suitcase (under the bus) + 1 personal tote/backpack (overhead).
- Tag all bags with
- First & Last Name
- Boarding Location
- Group Number
- Mobile Number
- Pack medications, chargers, pillow, and blanket in your overhead bag for easy access.
- Bring comfy shoes and clothing suited to the destination’s weather.
- Seats recline, please be considerate of the person behind you. Before leaning back, kindly check with the person behind you to see how far is comfortable.
- Temperature is set around 68°F , bring a light blanket if you get chilly.
- The onboard restroom is available if needed, but we encourage using it for emergencies since we make regular rest stops for everyone’s comfort.
- Most coaches come with Wi-Fi and outlets (availability may vary).
- We make regular stops every 2–3 hours for stretching, restroom use, and snacks.
- Before arriving at the destination, we’ll also make a freshen-up stop so you can get ready for the day.
- Freshen-Up Stop Details:
- Lasts about 1.5 hours and includes restrooms, sinks, and showers.
- Showers may require a small fee ($13–$18).
- It’s a great time to freshen up and enjoy breakfast before exploring.
- On beach trips, showers are not available during the freshen-up stop.
Many travelers like to bring a few items to make the ride even more enjoyable:
- A neck pillow, travel pillow, or small back pillow
- A seat cushion for added comfort
- Earplugs and a sleep mask for light or noise sensitivity
- Little comforts can make a long ride feel much shorter!
- BAM provides bottled water and light snacks.
- You’re welcome to bring your own snacks and drinks (twist-off lids only).
- Small, leak-proof coolers that fit at your feet are allowed.
- Please help keep the bus clean by taking your trash off at each stop it keeps the ride fresh and enjoyable for everyone.
- Once we arrive at the destination, the driver rests at the hotel and the bus is locked during the day.
- Please be sure to take anything you’ll need while exploring (medications, jackets, cameras, etc.).
- Unless otherwise noted, BAM trips are designed for independent exploring.
- Whether it’s sightseeing, shopping, dining, or just relaxing — it’s your trip, your pace.
- No smoking/vaping, alcohol, or illegal drugs on the bus.
- Use kind, respectful language — we’re all here to have fun.
- Follow host and driver instructions for a smooth trip.
- Check the forecast for your destination.
- Layers, light rain jacket, umbrella, and comfy walking shoes are always a good idea.
- Room types are based on availability — bed type may vary.
- Double/triple/quad rooms may have a king bed with sofa or rollaway.
- Notify us of mobility needs, dietary restrictions, or severe allergies at least 30 days before the trip so we can try to accommodate.
- Contact us within 24 hours if you leave something behind.
- BAM is not responsible for lost or forgotten items.
For complete details, including cancellations, refunds, and terms, visit: Click here
With BAM Travel Tours, you’re part of the family. We’re here to make sure your trip is safe, comfortable, and unforgettable.
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